CLIENTS & OPERATIONS

Trusted support for airlines, cargo operators and special aviation missions

SATISERCOM supports aviation customers with flexible, station-based operational services for cargo airlines, passenger operators, charters, FBOs, government movements, embassies and special aviation requirements across Mexico.

Operation Types
  • Cargo airlines
  • Passenger operators
  • Charter operations
  • FBO / private aviation
  • Government missions
  • Embassy operations
WHO WE SUPPORT

Aviation customers with different operational needs

Each customer profile requires a different operating model. SATISERCOM structures its support according to station, aircraft type, timing, personnel, equipment and service scope.

01

Cargo Airlines

Ramp handling, cargo loading and unloading, palletized cargo operations, GSE coordination and operational support for air cargo customers.

02

Passenger Operators

Passenger, traffic, ramp and airport support for scheduled, charter and special passenger operations across Mexican stations.

03

Charters & FBOs

Flexible ground support for non-scheduled flights, private aviation, repositioning flights, executive operations and special handling needs.

04

Government Missions

Operational support for official delegations, embassy flights, military-related movements and special aviation requirements.

OPERATIONAL REFERENCES

Experience across cargo, passenger and special aviation environments

Our operational experience includes support for cargo movements, commercial aviation, charter services, special missions and airport-based operational requirements.

Selected Operation References

Operators that have trusted their Mexican stations to SATISERCOM.Operadores que han confiado su escala en México a SATISERCOM.

13
Cargo operatorsOperadores de carga
DHL CargoFedExUPSAvianca CargoMercado LibreAeronaves TSMAerouniónICCSAir AtlantaGulf & Caribbean CargoNational AirlinesReal AlfaHércules
8
Passenger and charterPasajeros y chárter
Wamos AirGlobal XInterjetConviasaMagnichartersEstelarRutacaAeroregional
5
Government and institutionalGobierno e institucional
United States EmbassyRoyal Canadian Air ForceGovernment of CanadaGovernment of IndonesiaHangar Presidencial de México
Also operating
  • Government missions
  • Embassy support
  • Charter operations
  • FBO support
  • Special aviation
SATISERCOM management receiving a DHL recognition for more than twenty years of service
DHL recognition — loyalty and commitment, working As One for more than 20 years.
Recognition

Twenty years with the same customer.

DHL recognized SATISERCOM for more than twenty years of continuous service. In ground handling a contract lasts exactly as long as the last audit — twenty years is twenty years of renewals.

SERVICE MODEL

Flexible support depending on the customer’s operation

SATISERCOM adapts its commercial and operational model to each customer’s service scope, station requirement, aircraft type, frequency, complexity and level of support required.

01

Single Station Support

Local ground handling, traffic, cargo, dispatch or representation support for one airport station.

02

Multi-Station Operations

Coordinated support for operators requiring service coverage across multiple airports in Mexico.

03

Ad Hoc & Charter Flights

Flexible response for non-scheduled flights, charter operations and urgent station requirements.

04

Dedicated Operational Support

Tailored service model for customers requiring recurring operations, dedicated teams or specific procedures.

Official and diplomatic operations

Operations that get one attempt.

Head of state, diplomatic and official delegation flights are handled in coordination with airport authorities, protocol teams and the operator's own security. Military and government transport, embassy movements and presidential hangar operations are part of our regular work, not an exception to it.

  • United States Embassy
  • Royal Canadian Air Force
  • Government of Canada
  • Government of Indonesia
  • Hangar Presidencial de México

Some official operations are covered by confidentiality agreements and are not listed.

SATISERCOM crew and pushback tractor alongside a United States Air Force C-17 Globemaster III
Ground support for a United States Air Force C-17 Globemaster III.
SPECIAL AVIATION SUPPORT

Confidential, responsive and station-based coordination

Special aviation missions require discretion, coordination and quick operational response. SATISERCOM supports these requirements with station-level execution and adaptable service planning.

01

Embassy & Official Delegations

Support for diplomatic, official and government-related aviation movements.

02

Private Aviation & FBO

Ground support for private aircraft, executive flights and special passenger requirements.

03

Urgent or Non-Scheduled Flights

Ad hoc operational response for time-sensitive aviation service requirements.

04

Station-Specific Requirements

Tailored support according to airport rules, customer procedures and operational complexity.

WORK WITH SATISERCOM

Looking for a reliable aviation services partner in Mexico?

Send us your operation profile, station, aircraft type, frequency and required services. Our team will structure a tailored handling proposal.

Request Proposal